Experience

I am the Principal Consultant / Enterprise Agile Coach at Focussed Agile LLC. I am a experienced software development and IT executive with pragmatic, team oriented approach to the enterprise, focused on optimizing the overall delivery process (concept to cash) using Lean-Agile approaches (for example, SAFe, Scrum, Lean, XP) as a “toolbox.” Since 2007 I've has been applying this expertise in large scale Lean-Agile transformations to build sustainable improvements in organizational effectiveness and business agility while enhancing the level of governance.

Details

Transformations

Lean-Agile Transformations are aimed at improving business results:

Lead / coached / trained the transformation to the Scale Agile Framework (SAFe) of a petrochemical IT Foundation Infrastructure group, resulting in 100 teams (~1000 people), in 4 countries. Business outcomes include (one year period):
- Hard benefits delivered: 114% increase
- Major incidents down 16%
- Unplanned downtime down 28%
- Productivity: 43% improvement
- Responsiveness: 45%improvement
- Predictability: 67% improvement
- Resilience as working from home showed no reduction productivity
Lead / coached / trained the transformation implementation to scaled Scrum / Agile at GIS software vendor, resulting in 60 teams (450 people) in 8 countries (differing cultures). Business outcomes include:
- Reduction in end-user defects by 50%.
- Employee satisfaction at 78% in the new approach.
- Increased throughput by 150% (average, all teams).
Lead / coached / trained the transformation implementation to scaled Scrum / Agile / Lean at engineering software development operation, resulting about 75 teams (550 people) in 8 countries (with similar results to above.)
Lead / coached / trained the application of Agile approach to non-software operations such as Marketing, Finance, Support, IT, HR, Projects, infrastructure, and Field Service organizations.
Assessed organization, coached Executive Management in transformation to Agile, and trained pilot teams to kick off Lean-Agile transformation in power, banking, and construction firms.
Reinvigorated in-place Lean-Agile practices and adopt new scaling approaches through coaching and mentoring at retail and power company.
Trained / coached construction company in application / adaptation of an Agile approach to construction industry practice (7 teams).

Training

Training is aimed at changing people's behaviors. I have trained thousands of people in the application of Lean-Agile to their environment, including:

Team and team-of-team (“train”) kick-off and set up training
Role based training for, for example:
- Product Managers and Product Owners,
- Architects and Technical Leads,
- Scrum Masters and Release Train Engineers,
- Business Owners and Epic Owners, and
- Leadership at all levels
Subject specific workshops, for example:
- Lean portfolio management
- Intent based leadership
- Servant leader behaviors
- Advanced facilitation
- Advanced coaching
- Leadership team as a “team” (e.g. 5 Dysfunctions of a Team)
- Focus on business outcomes instead of outputs
- Improving customer and other stakeholders’ engagement and management
- Establishing a more transparent organizational impediment process
- Improve individual decision-making based on improved system awareness (e.g. using Cynefin)
- Measuring and improving your organizational culture (e.g. using SenseMaking)
- Establishing innovation through a portfolio of “bets”

Courses were either standard courses (for example SAFe or icAgile courses) or custom made for a specific set of needs.

Industries and Domains

I have a background in a wide range of industries and domains, and I'm always interested in learning about other areas. I have consulted in a wide range of industries including:

Software products,
Petrochemical,
Banking,
Insurance,
Mapping and geographic systems,
Surveying,
Operations and maintenance,
Utilities infrastructue,
911 (emergency) systems,
Construction,
Marine,
Nuclear,
Metrology,
Manufacturing,
Building architecture

And a wide range of domains such as:

Software architecture,
Marketing,
Product management,
Development,
Support,
HR,
Finance,
Leadership and management

Culture and Locations

I love to travel and learn about people with different cultures. I have successfully applied Lean-Agile approaches in a wide variety of locations, and therefore cultures:

The Americas including USA, Canada, Brazil, and Argentina,
EMEA including United Kingdom, Germany, France, Poland, Hungary, UAE, and Israel
Asia including Japan, Korea, China, India, Hong Kong, Singapore, Malaysia, Australia, and New Zealand

Methodologies

I love to learn new things, and help others apply this learning to improve. Examples include:

Lean-Agile,
Scaled Agile Framework (SAFe; SPC),
Scrum (CSM),
Lean Software Development,
Kanban,
XP,
Large-scale Scrum (LeSS),
Feature Driven Development (FDD),
Lean Portfolio Management,
Product Management,
Architecture,
OKRs,
Cynefin and SenseMaking,
Monte Carlo Simulations for Forecasting,
Agile Testing,
Agile Modeling,
Theory of Constraints,
Project Management Institute PMBok (PMI),
International Standards Organization (ISO 9001:2008),
Organizational Dynamics,
Liberating Structures

Certifications

Scaled Agile Framework (SAFe v 5) Program Consultant
Authorized Trainer, since 2015, ICAgile, including Enterprise Business Agility Strategist, Project Management, Testing, Business Value Analysis, and Coaching certificates
Cynefin, and Sensemaker (Cognitive Edge)
DevOps for the Agile Enterprise (Icon)
Org Mindset Enterprise Coach (OMEC)
Scrum Alliance Certified Scrum Master (CSM)
Practical Product Management Certification from Pragmatic Marketing

Earlier Career

Vice President, Product Planning
Vice President, Information Management Products
General Manager, Intergraph Corporation (China, Hong Kong)

Education

BSc Computer Science and Statistic, Sydney University

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